Privacy Policy & Cookies
SQUADRA GROUP Ltd. (hereinafter referred to as the association, we, or the Company) is the initiator of the streetguyshospitality.com web service. On behalf of the Company, we thank you for visiting our web service, as well as for your interest in our company and offers.
For the purposes of the Personal Data Protection Act, your personal information is collected and processed by SQUADRA GROUP Ltd. We are committed to protecting consumers and respecting the right to privacy of all our customers. This privacy policy explains how your personal information is collected, stored, and used when you visit our site.
Our primary task is to protect your personal information while you visit our site. This privacy policy is intended to inform you of what information SQUADRA GROUP Ltd. collects when you visit our site and how it will be used.
By using or visiting our site at streetguyshospitality.com, you agree that general information may be collected which is not used as personal information (meaning that this information is not registered). Web servers used for this purpose may collect the following information: the name of your Internet service provider, the website from which you have visited us, the websites you visit while on our site, your IP address, etc. This information is analyzed in an anonymous form and is used solely to refine our site in terms of attractiveness, content, and functionality.
Please read this privacy policy carefully before using our site, as the provisions of this privacy policy will apply to you when using our site. We recommend that you print and keep a copy of this privacy policy for future reference. By accessing, browsing, and using our site, you acknowledge and agree to be bound by this Privacy Policy. If you do not want your information to be used as stated in this Privacy Policy, you should not access or otherwise use our site or services.
In this regard, please note that if you are over the age of 15, you can give your consent to the processing of your personal information on your own. Otherwise, consent must be given by a parent exercising parental rights or by a legal guardian. The handler is obliged to take all reasonable steps to determine that the consent of the parent or guardian has been given, taking into account available technologies. Access to our site, including any orders you make, is governed by the complete Terms and Conditions of our business, as well as the Terms of Use of the site, all of which are listed on the site. Please take the time to read them carefully, as they contain essential terms and conditions that apply to you.
What information do we collect?
When visiting our site, you agree that we may collect:
Information such as your IP address, your browser type and version, and other anonymous information collected while using and browsing our site, for the purpose of improving our site and the services we provide to you.
Personal information such as your first and last name, address, telephone number, and email address, when you register on the site or order our products.
The first time you register on the site or order our product, even if you have not registered before, we may be able to identify you and connect the information we collect about your activities (via the Internet, telephone, computer, tablet, etc.) with you.
Personally identifiable information is collected only if it was provided to us when registering, filling out forms, sending emails, ordering our products, or submitting other queries and requests.
Such data is collected within the meaning of Article 12, paragraph 1, items 1 and 2 of the Law on Personal Data Protection of the Republic of Serbia. The personal data collected is kept and available on a personal, subject, or other basis within the data collection and is the responsibility of the data controller. The database is used in such a way that the information collected in the described manner remains with SQUADRA GROUP Ltd.
By registering on our portal, you, as the buyer and user, consent to SQUADRA GROUP Ltd. collecting and processing the following data (data processing): your personal data listed in the registration form and information about your orders.
This consent is given for the purpose of familiarizing SQUADRA GROUP Ltd. with your shopping habits, for informational purposes, for purchasing SQUADRA GROUP Ltd. products for the entire duration of your registration, and for other business-related needs.
The information requested during registration or when ordering a product is necessary for us to fully comply with your order and fulfill our contractual obligations to you in accordance with Article 23, paragraph 2, item 5 of the Law on Personal Data Protection.
You, as the buyer, are aware of your right to withdraw this consent at any time. Withdrawal of consent will result in the cessation of all processing of your data, the termination of your registration with us, and deletion of your data from our records.
You, as the buyer, are aware that you may partially withdraw your consent to data processing at any time. To do so, you are required to send an email to [email protected].
Please note that revocation of consent, in whole or in part, does not affect the lawfulness of data processing based on consent prior to revocation.
What do we do with the information we collect?
The main reason we use your personal information is to provide you with products and services you have paid for, as well as to inform you about the quality of our products and services and other information related to SQUADRA GROUP Ltd.
We also use this information:
- To prepare and deliver your order and answer your questions
- To develop and improve our products
- For statistics and market research
- To improve our site and ensure that the content presented is most effectively displayed for you and your device
- To notify you of changes to our site or services
- To measure and evaluate the effectiveness of advertising for our products
- To provide you with information about products or services that we think may be of interest to you (see direct marketing provisions for more information)
You agree that we may retain copies of any correspondence you send to us and that we may retain and store information about your registration and orders. Any personal information you provide to us, and any information by which we can identify you, is retained in accordance with the Law on Personal Data Protection.
Who do we share this information with?
We do not share your personal information with third parties. We may share your personal information only with our affiliated companies and selected third parties who perform services for us (such as a direct marketing agency), and only to deliver the services we have requested. Service providers may use your personal information strictly in accordance with our instructions and for no other purposes, except where required by law or at the request of a competent state authority. We require all parties we work with to treat your personal information as confidential and in accordance with applicable regulations of the Republic of Serbia regarding personal data protection.
Where do we store your personal information?
The information we collect from you may be transmitted to or stored by selected third parties, for example, when processing payment for ordered products. By entering your personal information, you consent to such transfer, storage, and processing. We will take all reasonable steps to ensure that your information is treated confidentially and in accordance with this privacy policy.
We keep your personal information for as long as necessary to provide the service you have requested or approved, or until your consent is revoked, provided that this does not conflict with applicable data protection regulations.
SQUADRA GROUP Ltd., as the data controller and data processor, undertakes technical, personnel, and organizational security measures to protect the information you provide from unintentional or intentional misuse, loss, destruction, alteration, or access by unauthorized persons. When collecting and processing personal data, information will be transmitted in encrypted form to prevent misuse by third parties. Our data security measures are continuously updated in line with technical advances.
Unfortunately, the transmission of information over the Internet is not completely secure. While we endeavour to safeguard your personal data, we cannot guarantee the security of any data transmitted to our site or from our site, and any transmission is at your own risk.
Passwords
If you decide to register on this site, you are required to create a password when opening an account or registering. Creating a secure password is one of the best ways to protect your information.
You must keep your password confidential and not share it with anyone. We advise you not to write down your password or share it with anyone, including family members. We will never ask you by phone or similar methods for personal information you provided online.
All user passwords used on the site are protected so that we, or anyone else, have no way of knowing them.
We also advise you to use a different password for each Internet account and to change your password regularly. If you suspect that someone may be able to access your account, you should change your password immediately.
We reserve the right to suspend your registration if you violate our Terms of Use, Terms of Business, or Privacy Policy.
Phishing (data theft)
Phishing is an attempt to steal a user’s personal or account information. Phishers use fake emails to lead users to fraudulent sites and trick them into entering personal information such as card details, usernames, or passwords. Users may believe they are on a legitimate site due to the appearance of the site.
If you receive such messages or if someone asks for your password claiming to work for us, please report it via our contact form or by emailing [email protected].
How do you access or get a copy of the information we have collected?
As a customer and buyer, you have the right to request the data controller to truthfully and fully inform you about the processing of personal data, whether your personal data is processed, to access the data relating to you, and to obtain copies, as well as other information in accordance with the Personal Data Protection Act and other applicable regulations. The data controller is obliged to respond without delay and within 15 days of the submitted request.
You also have the right to check, correct, supplement, update, or delete the information stored about you if you believe it is outdated or incorrect. To do so, you may send the changes to [email protected].
You also have the right to restrict data processing, object to data processing, transfer data to another controller, and file a complaint with the Commissioner for Information of Public Importance and Personal Data Protection, in accordance with the Law on Personal Data Protection.
Links to other sites
Our site may contain links to other sites that are not under our control. Upon leaving our site, you agree that we cannot be held responsible for the protection, privacy, confidentiality, or handling of any information obtained from such sites.
See our Terms of Use and the Links to Other Sites and Applications section for further clarification.
Cookies
We use cookies to make visits to our web service and application as attractive as possible and to optimize the use of certain features. Cookies are text files stored on your device. Some cookies are deleted after your browser session ends (session cookies). Other cookies remain on your device and can identify your browser the next time you visit (persistent cookies). You can adjust cookie settings in your browser to accept or reject cookies in specific situations or whenever you visit the site. Blocking cookies may limit the functionality of our site or application.
Third-party cookies
Google Analytics
We use Google Analytics, an analytics service provided by Google (1600 Amphitheater Parkway, Mountain View, CA 94043, USA). Information collected by the Google Analytics cookie is generally transmitted to and stored on a Google server in the United States. IP anonymization is active on our site, so the IP address of users in EU Member States and other EEA countries is shortened. Only in exceptional cases will the full IP address be sent to Google in the United States and then truncated. Google uses this information to evaluate your use of our website, compile reports on website activity, and provide other services relating to website usage. The IP address transmitted by your browser will not be associated with other Google data. You can disable cookies in your browser settings, but this may impair site functionality. You can also prevent Google from collecting and processing data generated by cookies by installing a browser plugin available here.
Facebook re-targeting tool
We use a website re-targeting tool from Facebook Inc. (1601 S. California Ave., Palo Alto, CA 94304, USA) for Facebook users. This tool generates a non-identifying control number sent to Facebook for analysis and marketing purposes. We may also encrypt your email address and send it to Facebook in encrypted form. Facebook may then use cookies and encrypted information to show personalized advertisements.
You can opt out at here.
Changes to our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our site, and we recommend checking it periodically.
You agree that we reserve the right to make appropriate changes at any time, including changes required by applicable regulations.
How to contact us
If you have any questions about this Privacy Policy, please contact SQUADRA GROUP Ltd., Terazije 27, 11000 Belgrade, or email [email protected].